Robinhood Users Report Having Troubles Logging In to Their Accounts

Robinhood, a leading trading platform, is reportedly having issues with its log-in system as customers have been complaining about not being able to sign in. According to a tweet published by the company, they’re investigating the reports about the matter.

“We’re investigating reports that customers are having trouble logging in to their accounts. We’re working to resolve this as soon as possible,” Robinhood noted. ServicesDown, a website specialized in tracking technical issues from sites like downtimes, says that 36 reports from people started to appear in the last 20 minutes as of press time.

Finance Magnates could confirm independently that the issue seems not to be generalized, as some users can still log into the platform.

On the status page of Robinhood, the company noted that they’re also having a ‘major outage’ through their new applications without explaining further on the issue. Still, other services remain operational so far.

The downtime coincides with the reports about withdrawal issues from Binance, a major cryptocurrency exchange, early today, although both are not related because companies didn’t attribute them to a cyberattack.

Crypto Wallet Announcement

The news also comes after Robinhood announced this week that almost 1.6 million people are already on the waitlist for its forthcoming cryptocurrency wallet. The figure is up from 1 million that was posted just a few weeks ago. The service is set to be launched in the first quarter of 2022, which will allow Robinhood users to move supported virtual currencies in and out of their accounts.

Last week, Robinhood announced that it supports Directed Share Programs (DSPs) through IPO Access. The service allows retail investors to buy shares at the IPO price. The feature looks forward to the company to reserve a portion of IPO shares for a specific group of people. Then, the platform will distribute these shares to select individuals through the program, Robinhood added.

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